Contact Us

Our customers are important to us!

Please feel free to contact us with any questions or comments by email to our customer service department, and a member of our staff will get back to you as soon as possible. For immediate service or to speak directly to a customer service representative please contact us at:

P: (800) 962-6676
F: (847) 966-9650

Custom Accessories, Inc.
6440 W. Howard St.
Niles, IL 60714

How are we doing?
Custom Accessories, Inc. prides itself on being the leader in Automotive Aftermarket Accessories. In order to maintain our ongoing success, we are always looking for new ideas or feedback from our valued customers. Please let us know if there is anything we can do to improve your experience with our products or services, as well as new ideas to ensure that we are always doing our best for YOU.

*PLEASE SCROLL DOWN FOR ANSWERS TO FREQUENTLY ASKED QUESTIONS SUCH AS: NOTE PAD REPLACEMENTS, DEFECTIVE REPLACEMENTS, CATALOG REQUESTS, RETURNS ETC....

First Name:	*	* = Required fields
Last Name:	*
Email:	*
Company:
Street:
City:
State:
Zip Code:
Country:
Phone:	(123-456-8978 format)
Fax:	(123-456-8978 format)
Regarding:
How did you find us:	*
Comments:
	Please enter the characters you see in the box above.
* Verification:	What's this?

Frequently Asked Questions

Click here for FAQs for the Digital Photo Viewer Keychain Item # 64100.

Click here for FAQs for the WeatherHandler® Compass Calibration Item # 25227.

Q: Where can I find your products or a particular product?
A: Please refer to our "Find Retailer" page to see a list of our retailers in your area that carry Custom Accessories products.

Q: Do you have a showroom there where I can look at your products?
A: We do not have a showroom. Please refer to our catalog either online or request one be mailed to you.

Q: How can I request a catalog?
A: Our entire updated catalog is on our website. You may also call or email us a request for a copy of our catalog and we will be glad to send you one.

Q: How do I become a dealer?
A: To become a dealer for products by CUSTOM ACCESSORIES you MUST be a Retailer or Distributor with a Retail Tax ID # and Certificate, if so, please fill out our "Customer Registration" Form to become one of our valued customers.

Q: Can you send a defective replacement?
A: We can send defective replacements to an individual consumer only. Please send back the defective item to the following address, with a note inside describing the issue with the item, and we will send you back a replacement.

Custom Accessories
Attn:Sharon Hardyman
6440 W. Howard St.
Niles, IL 60714

Q: Can I get a replacement part to repair a product myself?
A: No. We do not give replacement parts to the consumer to be able to fix the item on their own.

Q: How do I get Notepad replacements?
A: In order to get Notepad Replacements you must do the following:

- Send in $1 per pad by CHECK or MONEY ORDER -(that amount includes postage for the item to be sent back to customer)

- Please send the check or money order to the following address:

Custom Accessories, Inc.
Replacement Notepad Request
6440 W. Howard St.
Niles, IL 60714

-Make sure to include the address where you want the Notepad to be sent inside the envelope.

RETURNS FOR ITEMS PURCHASED ON OUR WEBSITE:
Custom Accessories will accept your returns for a refund ONLY if the item is broken or damaged. Returns must be made within 14 days of purchase on REGULAR price merchandise, ordered ONLINE.
-Items will be refunded within 48hrs. of receipt.
-"Special Buys" items may NOT be returned.
-All merchandise should be returned in the original box, with all it's contents included.
-There will be a shipping and handling fee for all exchanges.
PLEASE SEND RETURNS TO THE FOLLOWING ADDRESS:

Custom Accessories
Attn: Web Returns
6440 W. Howard
Niles, IL 60714

QUALITY GUARANTEE AND LIMITED LIFETIME WARRANTY INFORMATION:

http://www.causa.com/qualityguarantee